Free shipping over 5000 & free returns

0320 4619694

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Return Policy

At our store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return according to the policy below.

1. Return Eligibility

Customers can request a return within 7 days of receiving the product. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

2. Non-Returnable Items

The following items cannot be returned:

  • Products that have been used or damaged by the customer

  • Items without original packaging

  • Clearance or discounted items

3. Return Process

To start a return, please contact our support team with your order number and product details. Our team will guide you through the return process.

4. Refunds

Once the returned item is received and inspected, we will notify you about the approval of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days.

5. Exchange Policy

If you received a defective or damaged product, you may request a replacement within 7 days of delivery.

6. Shipping Costs

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

7. Contact Us

If you have any questions about our return policy, please contact us through our Contact Us page.